Volunteer Clinic/department Liaison

Clifton Ward, York

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To liaise with nursing staff at the start of each shift to inform themselves of any clinic delays or relevant clinic information. To inform patients about clinic procedures, how the clinic works and what they should expect. To inform patients about where they are in the queue, whether they may temporarily leave clinic and for how long. To inform patients about car parking arrangements and to liaise with the car parking attendants if the patient appointment is running late. To inform patients about refreshments. To liaise with relatives and friends to keep them up to date with the patients progress through clinic if necessary. To liaise with relatives and friends by telephone if the patient needs any further support in clinic or to get home. To liaise with the patient transport or other transport services to ensure the patient gets home effectively. To guide patients to other parts of the hospital as necessary. To provide patients, relatives and friends with any other information about the hospital they may need. To identify and take part in relevant training and development courses. To attend and contribute to supervision sessions. Other duties as required by the clinic by agreement with the worker.

This service provider has not updated their information since 13/12/2016. Our target is that all service information should be no older than six months. You may wish to contact the provider to confirm the information before attending.

If you are the owner of the service, please update the details.

Contact information



York Hospital, Wigginton Road, York, YO31 8HE

Other information

For ages

Minimum age: 16 Years

Maximum age: no limit


    CRB policy

    CRB policy? Yes

    Last updated

    Last updated: 13/12/2016


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