York Family Information Service


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York Family Information Service is a free and impartial information service for parents and carers of children and young people aged 0-19 (up to 25 years old with a disability or additional need). The team is part of City of York Council.
The Family Information Service can help with a wide range of things. Basically, if you're a parent or carer, have a question but don't know where to go then contact us! We often get asked about...
Finding and paying for childcare
Find out what's on at your local children's centre
Services and support for young people
Returning to work
Free places for 3 and 4 year olds
Family groups and activities
Local parenting support
And much more!
If you've used us before we'd love to hear what you felt about the service. Good or bad, we really value any feedback you'd like to give us.

Contact information

01904 554444
07624 802244


30 Clarence Street, York, YO31 7EW

Other information

For ages

Maximum age: 25 Years

Opening times

  • Monday
    • 10.00am-4.00pm
  • Tuesday
    • 10.00am-4.00pm
  • Wednesday
    • 10.00am-4.00pm
  • Thursday
    • 10.00am-4.00pm
  • Friday
    • 10.00am-4.00pm


    CRB policy

    CRB policy? Yes

    Last updated

    Last updated: 27/9/2017


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    Important information about Family Services Directory

    Whilst the Family Information Service (FIS) works with service providers to try and ensure that the information contained within this directory is accurate and up to date, no warranty is given as to the accuracy of the information. The FIS does not accept any responsibility or liability for the information or links to information on websites supplied by providers or the service that is provided. FIS is an impartial service and does not recommend, support or endorse any services. It is the responsibility of families to choose services carefully and FIS has developed some guidelines to help you.

    The FIS also reserves the right to refuse or delete publication of any organisation or information which it believes, or for which evidence has been provided, contravenes the laws of the UK. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Family Services Directory.